Buying a new bathroom can be a daunting process at the best of times. My job is to make the experience as relaxing and as stress free as possible. You may have purchased a bathroom before, but if not, presented below is a complete breakdown of the service we provide
The bathroom is undoubtedly most widely used room in the house and the various functions the bathrooms of today are asked to perform requires accurate planning and great design.
We consult with you to look at the various ways in which you use your bathroom, how often and by whom. This enables us to ensure we cover all your must have requirements from functionality to wow factor within a competitive budget.
If you would like to discuss a few ideas with us, or you’re looking for a bit of technical advice, or would like to book an appointment for us to visit you then call Paul on 0468 775 344 or fill in the request quote form on the right.
Measuring your bathroom is not always as simple as it sounds. To enable us to create an accurate design, we are more than happy to pop around and measure your bathroom for you. Just give us a call!
We now use laser measures to ensure improved accuracy over conventional measuring techniques.
After discussing your personal requirements for the bathroom we produce a number of drawings/visuals to give you a photo-realistic view of how your bathroom will look along with a detailed quotation.
We have never believed in pressuring customers – we fully understand that a brand new bathroom is a significant investment
If you’re not 100% satisfied with the initial design and/or price and would like to make a few changes?
…Not a problem! – Simply give us a call and we will happily discuss alternative solutions, and make the necessary alterations to the design and quote.
If you’re very happy with the design but you are not quite ready to proceed with the order just yet?
…That’s fine! – If you could let us know with a quick phone call/email/text we can file your design and you can call us when you are ready to proceed.
If you’re very satisfied with the design and would like to order your new bathroom with us…
…Perfect! – At New2You Bathrooms we are so confident that you will be happy with your new bathroom that we do not follow our major competitors by requesting full payment prior to delivery.
We feel it is more reasonable to ask for 50% as a deposit, 25% upon delivery and 25% once the bathroom is installed (Providing you are totally satisfied)
When you choose me to install your bathroom, I will carry out a pre-installation survey. This will take approximately 1 hr and allows our installer and designer to both double check that all is satisfactory to commence with the installation.
This will typically be carried out within 7 days of the order date, or if you prefer, we can arrange to carry out the survey prior to you placing your order.
In order to ensure the smooth installation of your bathroom we always try to ensure that all items ordered are on delivered on site so that there are no delays in our agreed schedule of works.
Our installations on average, take 1 working week, but obviously this is dependent on the size and complexity of the installation. Our installers arrive and depart at times convenient to yourselves (Commonly 7.30 am to 4.30 pm).
Once the bathroom installation is complete, the designer will visit to complete a final check.
If you are anything less than 100% satisfied then we need to know. We don’t believe it is fair to take full payment before satisfactory completion so for this reason you will not be required to pay the final 25% until such a point is reached.
We feel that our after sales service is just as important as the service we provided you from the day we met. For this reason we encourage you to contact us if you feel anything is not quite right further down the line. Maintaining our reputation is very important to us, so through dedication to customer service we hope that you will be delighted to recommend us to friends and family when their turn for a new bathroom comes around.